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Urgent! Senior Business Process Analyst / Consultant Job Opening In UKraine, UKraine – Now Hiring SoftServe

Senior Business Process Analyst / Consultant



Job description

WE ARE

SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993.

Our associates work on 2,000+ projects with clients in the USA, Europe, LATAM, and APAC.

We are about people who create bold things, who make a difference, who have fun, and who love their work.

Our global Center of Excellence team comprises over 200+ of the most diverse, talented, and engaged Solution Consultants, Business Analysts, and Product Managers with 12+ locations across the world.

We are a cross-functional, highly impactful, and high-visibility team whose mission is to drive digital transformation strategy and implementations.

We advise our Fortune 500 customers at the cutting-edge of technology while staying highly relevant to the specifics of their industry.

We partner with technology and engineering leadership to deliver strategic decision-making and efficient execution of digital advisory operations for the enterprise at all phases of the digital transformation journey.

IF YOU ARE

  • Experienced in process analysis and optimization practices such as BPM, BPMN, value-stream mapping, Lean/Six Sigma, value realization, and process mining
  • Proficiently understand and analyze customer business processes and commercial challenges, and lead the design of tailored solutions
  • Skilled in gaining trust, confidence, and commitment from senior-level stakeholders
  • Capable of running enterprise process improvement projects and advising on solution design and roadmaps for new and existing clients
  • Experienced in supporting digital solution implementations (including AI) from a business analysis perspective
  • Proficient in facilitating workshops and joint sessions with business stakeholders throughout all engagement stages: ideation, analysis, implementation, and maintenance
  • Comfortable working as a lead or contributing member of a flexible, proactive, and solution-focused team
  • Capable of identifying new business opportunities with existing clients and proposing innovative technology solutions to improve efficiency
  • Familiar with automation tools, low-code platforms, or AI-driven process solutions (would be a plus)
  • AND YOU WANT TO

  • Lead process optimization and transformation initiatives for enterprise clients
  • Support digital transformation and implement digital (including AI-based) solutions
  • Generate and promote innovative ideas that bring value to clients
  • Engage with new clients and evaluate strategic opportunities for collaboration
  • Provide advisory services and act as a solution provider across various industries
  • Collaborate with business and technical experts to build comprehensive, industry-focused solutions and drive their implementation
  • Manage risks, negotiate scope, priorities, and timelines with clients
  • Evaluate trade-offs between different business solution options in cooperation with domain and technical experts
  • TOGETHER WE WILL

  • Bring our proven record of Business process and Digital transformation programs
  • Define and lead Process and Digital Transformation programs for enterprises
  • Facilitate conversations and workshops with credibility and insight, and communicate with emotional intelligence
  • Be Game Changers who represent our best talent, top contributors, and creative minds in the annual SoftServe Awards
  • Work with a diverse team of professionals in a collaborative enterprise environment
  • Create an exceptional customer experience, impact the company's global success, and be recognized by the Customer Hero Program
  • Boost leadership skills with managerial competencies with leadership development programs that enable emerging and mature leaders to deliver more value
  • Gain performance-based bonuses and incentives

  • Required Skill Profession

    Business Operations Specialists



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