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Urgent! Senior Business Analyst (BSS Team) (#4069) Job Opening In UKraine, UKraine – Now Hiring N-iX

Senior Business Analyst (BSS Team) (#4069)



Job description

Work type: Office/Remote Technical Level: Senior Job Category: Business Analysis Project: Leading regional mobile network operator

We are looking for a Business Analyst responsible for analyzing and optimizing billing, customer care, and other related processes in a telecommunications company by gathering requirements, developing solutions, and investigating new business requests.

The ultimate goal is to improve the efficiency and effectiveness of BSS operations while ensuring a clear understanding of requirements and solutions for all stakeholders involved.


Key Responsibilities:

  • Analyze and optimize business processes in the BSS area (billing, ordering, provisioning, etc.);

  • Investigate new business requests and analyze feasibility and impact on BSS, OSS and IT systems and processes;

  • Develop requirements for BSS/OSS/İT system functionality;

  • Prepare business requirements for BSS/OSS/İT solutions within projects;

  • Facilitate meetings with stakeholders and technical teams to gather and clarify requirements;

  • Translate technical language into business language to ensure clear understanding of requirements and solutions;

  • Translate business language into technical language to ensure clear understanding of requirements by technical teams;

  • Participate in testing and implementing new features in BSS systems;

  • Find solutions to complex business problems related to BSS systems and processes;
  • Requirements:

  • Bachelor’s degree in Computer Science, Computer Engineering, Information Technologies

  • At least 2 years of experience in the telecommunications and BSS field;

  • Experience with API;

  • Knowledge of business process analysis methodologies (BPMN, UML);

  • Proficient in SQL and experience working with databases;

  • Knowledge of BSS system functionality and operation principles;

  • Experience working with JIRA and Confluence;

  • Ability to facilitate meetings and clearly communicate technical information to business stakeholders;

  • Ability to translate technical language into business language and vice versa;

  • Ability to investigate new business requests and analyze feasibility and impact on BSS systems and processes;

  • Ability to find solutions to complex technical problems related to BSS systems and processes;

  • Ability to work in a team and focus on results;

  • Analytical mindset and ability to find non-standard solutions.

  • We offer*:

  • Flexible working format - remote, office-based or flexible

  • A competitive salary and good compensation package

  • Personalized career growth

  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)

  • Active tech communities with regular knowledge sharing

  • Education reimbursement

  • Memorable anniversary presents

  • Corporate events and team buildings

  • Other location-specific benefits
  • *not applicable for freelancers


    Required Skill Profession

    Business Operations Specialists



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