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Urgent! IT Support Specialist Job Opening In Kyiv – Now Hiring Lyft
At Lyft, our purpose is to serve and connect.
We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Lyft is searching for an experienced level IT Support Specialist for our Kyiv office.
You are comfortable working as part of a distributed team and will be primarily supporting the engineering and operations team in Kyiv.
You are someone who brings curiosity and strong collaboration in a team environment.
You are crisp and detail oriented, but able to work outside of the boundaries when necessary.
On top of your proven history of success, you have a passion for technology and, like us, you value work and fun in equal measure.
**Responsibilities:**
+ Troubleshoot hardware and software problems with Apple products and Windows environments, including end-user laptops and mobile devices.
+ Image, deploy, manage laptops and mobile devices using standard deployment tools and MDM systems (JAMF, NinjaOne, Workspace One).
+ Support and assist employees using AV systems, both onsite and remote, including projectors, audio and video devices, Google Meet hardware and software stack.
+ Assist with AV setup for internal meetings and events.
+ Provide service administration for IAM Systems (Okta), Enterprise Collaboration Tools (Google Workspace, Slack, Atlassian Stack).
+ Deploy and support software to end-users.
+ Manage inventory for hardware and software.
+ Respond to support requests in the IT Service Desk both in person and via ITSM ticketing system.
+ Know and work with your points of escalation to improve the End User experience.
+ Improve and update internal and user facing documentation.
**Experience:**
+ A positive, service-oriented attitude with a customer obsession mindset.
+ 3+ years of experience in IT support roles.
+ Basic to intermediate networking skills, including an understanding of servers, switches, WiFi, related concepts and hardware.
+ Experience with administration of Mac and Windows devices using enterprise management tools.
+ Experience using and managing ticket-based enterprise workflow management systems, particularly ITIL Service Desk software and Confluence.
+ Strong Mac and Windows hardware and software troubleshooting experience.
+ Administration of Okta and/or other similar IAM systems.
+ Administration of Google Workspace, Slack, Atlassian stack or similar enterprise collaboration tools.
+ Solid critical thinking and problem-solving skills.
+ Ability to lift heavy equipment (50+ pounds) as needed.
**Benefits:**
+ Professional and stable working environment.
+ The latest technology and equipment you need.
+ Potential to work remotely, including out of country (dependent on work authorizations).
+ 28 calendar days for vacation and up to 5 paid sick days.
+ 18 weeks of paid parental leave.
Biological, adoptive and foster parents are all eligible.
+ Mental health benefits.
+ Family building benefits.
**_This role requires employees to live and work in Kyiv.
Employees must be available to work on site in a physical office._**
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Kyiv, Ukraine (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Kyiv, Ukraine using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 95 jobs in Ukraine and 29 jobs in Kyiv. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Lyft is currently hiring and seeking a IT Support Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Specialist Jobs Kyiv.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Lyft adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Specialist Jobs Ukraine varies, but the pay scale is rated "Standard" in Kyiv. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Specialist typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for IT Support Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Support Specialist interview at Lyft, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Lyft's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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